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Terms of Service

Last updated: October 18, 2026

These terms cover your use of LenguaZen, including the website, the iOS app and the browser extension. By creating an account you agree to them. Our privacy policy explains what data we collect and how we use it.

Your account

You need an email address to sign up, and you must be at least 13 years old. You are responsible for what happens on your account, so keep access to your email secure. One account is for one person.

Free trials

Monthly and annual plans start with a 7-day free trial. You enter a card at checkout. We email you before the trial ends. If you cancel before the trial ends you are not charged. If you don't, the card is charged when the trial ends and the plan renews from then on.

Payments and renewals

Payments are handled by Polar (polar.sh), which acts as the merchant of record and handles billing, receipts and sales tax. Subscriptions renew automatically at the end of each monthly or annual period until you cancel. You can cancel at any time from Settings or the billing portal; you keep access until the end of the period you have paid for. Lifetime is a one-time payment with no renewal.

If we change the price of a plan, we will tell you by email before it applies to your next renewal.

Refunds

If you were charged by mistake or something went wrong, email us within 14 days of the charge and we will sort it out, including a refund where it is fair. Nothing here affects your rights under consumer law.

Lifetime plan

Lifetime gives you the Pro feature set for as long as LenguaZen runs. If we ever shut the service down, we will give you notice and a way to export your data.

Usage limits

Each plan includes usage limits on features such as transcription and AI requests, shown on the pricing page. We may slow down or pause access for use that is clearly automated or abusive.

Acceptable use

Don't use LenguaZen to:

  • break the law or infringe anyone else's rights;
  • scrape, resell or redistribute the service or its content;
  • get around usage limits, or interfere with the service or other users;
  • upload content you don't have the right to use.

We may suspend or close accounts that break these rules. If we close a paid account for reasons other than a breach, we will refund the unused part of the current period.

Your content

Journal entries, saved words and anything else you add stay yours. You give us permission to store and process them only to run the service for you, including sending text to our AI provider for translations and corrections.

Videos, podcasts and books you add come from third parties. They stay subject to their owners' terms, and we don't claim any rights to them.

AI features

Translations, corrections, explanations and other AI output can be wrong. Treat them as a study aid, not as an authority.

The service

We work to keep LenguaZen running and improving, but it is provided as it is, without guarantees that it will always be available or free of errors. We may add, change or remove features. To the extent the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Closing your account

You can stop using LenguaZen at any time. To delete your account and its data, email us.

Changes to these terms

If we make significant changes, we will email you before they take effect. Continuing to use LenguaZen after that means you accept the new terms.

Law

These terms are governed by the laws of England and Wales.

Contact

Questions about these terms? Email hello@lenguazen.com.